1. Where can I find information about your products?
You can find detailed information about all our products, including product specification, prices and ordering options, at the product information page.
2. Do you offer a product guarantee or return policy?
Yes. All products on our web site come with a 90-Day, 100% customer satisfaction guarantee. If for any reason you’re not completely satisfied, return your purchase within 90 days and a refund for the cost of the product will be issued within 7 days.
3. How can I place an order? Online? Phone?
Online: To place your order online, go to our products page select item and add to cart.
Phone: To place your order via phone, for Australia call 1800 616 521
4. Is it safe to order on your web site?
Yes, shopping on our site is safe! Our order processing system uses, PAYPAL is one of the worlds leading and trusted payment gateways. Our website is also SSL Encrypted.
5. Where do you ship to?
Everywhere! We ship worldwide.
6. How much does shipping and handling cost?
The purchase price of our product includes all postage and handling.
7. How quickly will I get my order?
All orders are shipped within 3 business days and are usually delivered within 8 to 14 business days.
8. Do you offer a delivery guarantee?
You can Rest Easy! We’ve been online since 2005, and have shipped over 3 000 packages to 10 countries around the world. Less than 1% of our packages go missing, and if they do, we’ll ship you another one, no questions asked.
9. What payment options do you accept?
Payments can be made by Credit Card or PayPal. We accept MasterCard, Visa. We do not accept cash, check or money order.
10. What currency do you charge in?
Our shopping cart accept Uk pounds, Us and Australian dollars.
12. Do you sell your products in bulk at wholesale prices?
Yes. Anyone can purchase our products at wholesale prices; however we do require a minimum order of 10 units at a time. Contact us by phone or email to discuss terms.